TY - BOOK AU - edited by Conrad Lashley and Alison Morrison TI - Franchising hospitality services SN - 0750647728 U1 - 658.8708 PY - 2000///] CY - Oxford : PB - Butterworth-Heinemann, KW - Franchises (Retail trade) KW - Hospitality industry KW - Travel industry N1 - Includes bibliographical references and index ER -