TY  - BOOK
AU  - Roldan, Amelia S. 
TI  - Front office operations and guest relations : : guide for front office personnel and students of hospitality operations / 
SN  - 971-921-37-4-4
U1  - 647.94068 
PY  - 2006///
CY  - Parañaque City : 
PB  - AR Skills Development & Management Services (SDMS), 
KW  - Hotel management--Guidebook.
ER  -