TY - BOOK AU - Cruz, Zenaida L. TI - Micro perspective of tourism and hospitality T2 - HRM-Tourism Series SN - 978-971-23-9910-7 U1 - 338.4791 PY - 2019///] CY - Manila : PB - Rex Book Store, KW - Hospitality industry KW - Management KW - Tourism N1 - Includes index; "OBE Approach" ER -