Evans, James R. [and] Lindsay, William M.  <br/><br/>
Total quality management / 
James R. Evans [and] William M. Lindsay 
 - Ninth Edition  Philippine Edition 
 - xvi, 697 pages :  illustrated ;   26 cm.  
<br/><br/> Includes index  
<br/><br/><label>ISBN: </label>978-981-4633-31-4 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management. 
<br/><br/><label>Dewey Class. No.: </label>658.001  / Ev151t