TY  - BOOK
AU  - Evans, James R. [and] Lindsay, William M. 
TI  - Total quality management
SN  - 978-981-4633-31-4
U1  - 658.001 
PY  - 2014///]
CY  - Singapore : 
PB  - Cengage Learning Asia Pte Ltd. 
KW  - Total quality management.
N1  - Includes index
ER  -