TY  - BOOK
AU  - Ramasamy,  Subburaj
TI  - Total quality management / 
SN  - 9870070223974
U1  - 658.001 
PY  - 2005///]
CY  - New Delhi : 
PB  - McGraw-Hill, 
KW  - Management
N1  - Incldues bibliographical references and index
ER  -