| 000 -LEADER |
|---|
| fixed length control field |
01262nam a22002417a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20241105162631.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
241104b |||||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9789719655930 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
Air Link International Aviation College |
| Transcribing agency |
Air Link International Aviation College |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.001 |
| Item number |
P26p |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Pasahol, Jhon Ven Saint L.; Tingga, Chandra R. [and] Castillo, Shiela C. |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Principles of total quality management / |
| Statement of responsibility, etc. |
J.V. S. Pasahol, C. Tingga [and] S. Castillo |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Place of production, publication, distribution, manufacture |
Intramuros, Manila: |
| Name of producer, publisher, distributor, manufacturer |
Mindshapers Co. Inc., |
| Date of production, publication, distribution, manufacture, or copyright notice |
[2024] |
| 264 #2 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Date of production, publication, distribution, manufacture, or copyright notice |
©2024 |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
viii, 174 pages ; |
| Dimensions |
26 cm. |
| 336 ## - CONTENT TYPE |
|---|
| Source |
rdacontent |
| Content type term |
text |
| Content type code |
txt |
| 337 ## - MEDIA TYPE |
|---|
| Source |
rdamedia |
| Media type term |
unmediated |
| Media type code |
n |
| 338 ## - CARRIER TYPE |
|---|
| Source |
rdacarrier |
| Carrier type term |
sheet |
| Carrier type code |
nb |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Bibliography: pages 171-174 |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
I. Total Quality Management. -- II. Gurus of Quality Management.-- III. Concepts of Quality Management.--IV. Leaders in Total Quality Management. --V. Customer Satisfaction.-- VI. Service Quality.-- VII. Customer Retention. VIII. Employee Involvement.-- IX. Process Improvement.-- X. Benchmarking. XI. Environmental Management Systems. XII. Quality Function Deployment. XIII. Case Studies |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Total Quality Management |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
|
| Koha item type |
Book |
