Quality service management in tourism and hospitality / Daryl Ace V. Cornell [and] Ronald G. Manzano
Material type: TextSeries: HRM-Tourism SeriesPublisher: Manila : Rex Book Store, [2020]Copyright date: ©2020Edition: First EditionDescription: vi, 165 pages : illustrated ; 26 cmContent type: text Media type: unmediated Carrier type: sheetISBN: 978-621-04-0379-4Subject(s): Hospitality Industry -- Management | Tourism -- ManagementDDC classification: 647.94068521Item type | Current library | Collection | Call number | Copy number | Status | Date due | Barcode |
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Book | Capt. Geronimo Amurao Learning Resource Center General Collection | BSTM | 647.94068521 C8151q 2020 (Browse shelf (Opens below)) | 1 | Available | 002919 | |
Book | Capt. Geronimo Amurao Learning Resource Center General Collection | BSTM | 647.94068521 C8151q 2020 (Browse shelf (Opens below)) | 2 | Available | 003129 |
Includes index
"OBE Approach"
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