Managing customer experience and relationships : a strategic framework / Don Peppers [and] Martha Rogers
Material type: TextPublisher: Hoboken, New Jersey : John Wiley & Sons, Inc. [2022]Copyright date: ©2022Edition: Fourth EditionDescription: xxi, 483 pages : illustrated ; 27 cmContent type: text Media type: unmediated Carrier type: sheet ISBN: 978-111-981-534-1Subject(s): Customer relations -- Management | Consumer's preferences | Relationship marketingDDC classification: 658.81223Item type | Current library | Collection | Call number | Status | Date due | Barcode |
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Book | Capt. Geronimo Amurao Learning Resource Center General Collection | Aviation | 658.81223 P396m 2022 (Browse shelf (Opens below)) | Available | 001640 | |
Book | Capt. Geronimo Amurao Learning Resource Center General Collection | Aviation | 658.81223 P396m 2022 (Browse shelf (Opens below)) | Available | 003117 | |
Book | Capt. Geronimo Amurao Learning Resource Center General Collection | Aviation | 658.81223 P396m 2022 (Browse shelf (Opens below)) | Checked out | 02/02/2024 | 000825 |
Book | Capt. Geronimo Amurao Learning Resource Center General Collection | Aviation | 658.81223 P396m 2022 (Browse shelf (Opens below)) | Available | 001611 | |
Book | Capt. Geronimo Amurao Learning Resource Center General Collection | Aviation | 658.81223 P396m 2022 (Browse shelf (Opens below)) | Available | 001546 |
Includes index
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