Managing customer experience and relationships : a strategic framework / Don Peppers [and] Martha Rogers

By: Peppers, Don [and] Rogers, MarthaMaterial type: TextTextPublisher: Hoboken, New Jersey : John Wiley & Sons, Inc. [2022]Copyright date: ©2022Edition: Fourth EditionDescription: xxi, 483 pages : illustrated ; 27 cmContent type: text Media type: unmediated Carrier type: sheet ISBN: 978-111-981-534-1Subject(s): Customer relations -- Management | Consumer's preferences | Relationship marketingDDC classification: 658.81223
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Book Book Capt. Geronimo Amurao Learning Resource Center
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Book Book Capt. Geronimo Amurao Learning Resource Center
General Collection 		Aviation 658.81223 P396m 2022 (Browse shelf (Opens below)) Available 003117
Book Book Capt. Geronimo Amurao Learning Resource Center
General Collection 		Aviation 658.81223 P396m 2022 (Browse shelf (Opens below)) Checked out 02/02/2024 000825
Book Book Capt. Geronimo Amurao Learning Resource Center
General Collection 		Aviation 658.81223 P396m 2022 (Browse shelf (Opens below)) Available 001611
Book Book Capt. Geronimo Amurao Learning Resource Center
General Collection 		Aviation 658.81223 P396m 2022 (Browse shelf (Opens below)) Available 001546

Includes index

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